ONLYGOPRO FAQ

Q : How do i sign up as a Onlygopro Member?

A : Use this LINK to access the sign up details.
A : See terms and conditions HERE.

Q : What currency is the listed price on this store?
A : Store price listing is in SGD.

Q : Do you provide International Shipping?
A : Yes we do! We send via post to your international address! *Additional charges apply,liquids may not be able to ship

Q : Do you provide free delivery in Singapore? What about Registered mail ?
A : FREE delivery by singpost non-registered mail. (Delivery : 5-10 working days exclude handling time)
A : Registered mail available, additional $4 shipping fee. ( Delivery : 5-7 working days exclude handling time)
A : Onlygopro is not responsible for any undelivered packages by singpost.
(Picture-proof of parcel mailed can be provided)

Q : Some products are on Back-Order, how long will it take before products arrive in Singapore?
A : After making a purchase for Back-Order Products, it would take a month for products to arrive in Singapore. You can alternatively email us to get more info, some products arrive quicker than others.

Q : What happens when the deliveryman came when I'm not home?
A : A slip would be left behind at either at your doorstep or your letterbox. You may use it to collect your parcel at the post office, your parcel will only be held there for 10 days prior to delivery. Once package is returned to us no delivery will be made, you may self collect or pay for additional shipping charges.

Q : Able to arrange a meet up and pay cash?
A : Yes we do! Meet up to purchase possible at 32 Sturdee Road. (subject to seller's availability)

Q : How to track or trace my package?
A : Singpost Registered Mail : R**********SG   /  Smartpack : SM********SG
Use : http://www.singpost.com/ and put in code provided.

Warranty information : OnlyGoPro provides 1 week, 1 to 1 product exchange guarantee for any products. ALL products with manufacturer product defects have 1 month (all products) to 1 year manufacturer warranty (selected products).  (Remember to keep invoice or a proof of purchase)

 

How to make a purchase?

Select a product and click on the "buy" button, alternatively you can click on "add to cart" button in product page.

After that select cart on the top right corner of your screen. Check that your products and quantity are correct before pressing the check out button (Coupon code can be added later in the check out process)
If you have a coupon code, you may type it in here.
Check that your shipping address is correct and you have selected the correct shipping method.
*Onlygopro is not responsible for any lost of package if "Free shipping" method is selected.

Select your preferred payment method. (Bank transfer/Cash On Delivery) 
Once payment is received Onlygopro will be able to send out your package. 

Thank you for shopping at Onlygopro.net and we appreciate your support. Do leave us feedback or email us for more information.